Your Kamoa® instrument is made from the best materials available, but fine instruments need to be treated responsibly. In order to insure that your Kamoa® lasts a lifetime in good condition, please pay attention to the guidelines that follow.
Solid wood instruments and their finishes are affected by temperature and humidity. They shrink and swell as their environment changes; which is why we maintain our factory's relative humidity and temperature. Necks, tops, backs, sides, fretboards, and all instrument woods take on and give off moisture. Exposure to low humidity shrink wood, lacquer and cause the wood to crack. On the other hand High humidity can cause instruments to swell, causing binding separations, splitting joints, etc. These types of damage are not covered by this warranty. Please keep your instrument in its case and use a sound hole humidifier when necessary; especially if you live in dry areas or cold weather regions where indoor heat is required. Please follow the instructions on whatever humidifier you choose and beware of over-humidification. A small digital hygrometer, placed in the room with your instruments, will help you monitor the climatic conditions to which your instrument is exposed. A room humidifier might help in some areas. Conditions with a relative humidity below 40% or above 60% can begin to cause stress in a Kamoa® instrument.
Always store your Kamoa® in a hardshell case. Be sure to remove any accessories that might damage the instrument through prolonged contact, i.e. capos or anything made of vinyl or plastic. The rubber padding on certain stands or sunscreen from a day at the beach can also cause damage to the finish. It is advised that a hot car is no place for an ukulele. The extreme temperature can soften the glue which binds you instrument together causing bridge failure or delamination of the body or neck. This type of damage is not covered under warranty.
If you have any questions at all about the care and/or repair of your Kamoa® instrument, please contact us. We realize how important this instrument is to you. Great care has gone into the building of this instrument and you should know that we are here to help you with any questions or concerns that you might have about your Kamoa®